Community Manager

Job Title: Community Manager
Employment Type: Full-Time, (Non-Exempt)

CORE VALUES

Loyal | Responsive | Problem Solver | Positive | Care

Community Manager

Core Values: Loyal | Responsive | Problem Solver | Positive | Care

Are you a driven and detail-oriented professional who embodies these core values? Join us as a Community Manager, where you'll play a pivotal role in shaping an outstanding living experience for our residents.

About Us:

At Post Road Management, we’re not just managing properties—we’re creating communities where residents feel valued and at home. As a leader in the property management industry, we’re committed to excellence, and we’re looking for a proactive and enthusiastic Community Manager to help us continue building these vibrant communities.

What You'll Do:

As a Community Manager, you will be the heart of our property operations, playing a crucial role in delivering a high-quality living environment for our residents. You will be involved in various aspects of property management, from leasing and administrative tasks to tenant relations and property maintenance coordination. Your work will directly impact our community’s satisfaction, retention, and overall success.

Key Responsibilities:

• Leasing & Tenant Relations: Greet and assist walk-ins, showcase available units, screen prospects, and guide new tenants through the move-in process. Handle tenant concerns, emergencies, lease terminations, and attend landlord-tenant hearings. Your loyalty and care will help build trust with residents, fostering a positive community atmosphere.
• Administrative Excellence: Manage tenant communications, process rent payments, prepare lease renewals, create court documentation, and oversee the entire move-out flow. Attention to detail and a responsive approach are essential in maintaining smooth operations and ensuring tenant satisfaction.
• Property Maintenance Coordination: Assist in planning and coordinating daily activities for onsite maintenance teams and vendors to ensure our properties remain in top condition. Schedule property inspections and ensure all units comply with local housing codes. A proactive, problem-solving mindset will be key in maintaining the high standards of our properties.
• Community Building: Develop and maintain positive relationships with residents, creating a welcoming community environment that aligns with our company values. A positive attitude and genuine care for our residents will help you succeed in this role.
• Office Management: Perform general office tasks, including answering calls, managing voice-mail boxes, filing documents, and more. Your responsiveness and organizational skills will ensure that office operations run smoothly.

What We Offer:

• Health Benefits: Medical, Dental, & Vision (including coverage for dependents)
• Paid Time Off (PTO) & Sick Leave
• Birthday PTO: Enjoy a day off on your birthday!
• Referral Incentive Program: Earn up to $1000 for referring new hires!
• 401(k) Plan
• Additional Perks:
• Gas Reimbursement for business use of your personal vehicle.
• 20% Rent Discount for any of the properties we manage or own.
• Paid Holidays are granted immediately upon hiring.
• Annual Reviews/Merit Increases based on performance.
• Commission Bonus for successful leasing efforts.
• HealthiestYou (Telemedicine programme)
• Profit Sharing