Assistant Community Manager

CORE VALUES

Loyal | Responsive | Problem Solver | Positive | Care

Job Title: Assistant Community Manager
Location: Kutztown, PA
Employment Type: Full-Time, Non-Exempt

Assistant Community Manager

Are you a driven and detail-oriented professional who embodies these core values? Join us as an Assistant Community Manager, where you'll play a pivotal role in shaping an outstanding living experience for our residents.

Why You’ll love working here: At Post Road Management, we’re not just managing properties—we’re creating communities where residents feel valued and at home. As a leader in the property management industry, we’re committed to excellence, and we’re looking for a proactive and enthusiastic Assistant Community Manager to help us continue building these vibrant communities.

What You’ll Do: As an Assistant Community Manager, you will play a vital role in the day-to-day operations of the community, supporting the Community Manager to ensure smooth operations, resident satisfaction, and exceptional service delivery.

Your Impact

Operations & Resident Engagement

• Assist in rent collection and delinquency management to achieve financial goals.
• Coordinate leasing activities, including scheduling showings and processing applications.
• Address resident inquiries and concerns with a friendly, solution-focused approach.
• Collaborate with the maintenance team to resolve property issues efficiently.
• Manage and maintain accurate resident records and community documentation.

Marketing & Financial Management

• Create and post engaging rental ads to attract and retain residents.
• Support marketing efforts, including social media campaigns and community events.
• Help prepare reports on property performance, offering insights for improvement.

Leadership & Team Collaboration

• Act as a liaison between residents, vendors, and the management team.
• Mentor leasing consultants and administrative staff to foster a supportive and productive work environment.
• Uphold and promote our core values in every interaction.

What We Offer:

• Health Benefits: Medical, Dental, & Vision (including coverage for dependents)
• Paid Time Off (PTO) & Sick Leave
• Birthday PTO: Enjoy a day off on your birthday!
• Referral Incentive Program: Earn up to $1000 for referring new hires!
• 401(k) Plan
• Additional Perks:
• Gas Reimbursement for business use of your personal vehicle.
• 20% Rent Discount at any of the properties we manage or own.
• Company-Paid Holidays granted immediately upon hiring.
• Annual Reviews/Merit Increases based on performance.
• Commission Bonus for successful leasing efforts.
• HealthiestYou (Telemedicine Program)
• Profit sharing program

What You Bring

Preferred Experience:

• 2+ years in property management, leasing, or an assistant community manager role
• Strong understanding of resident relations, rent collection, and leasing coordination
• Experience using AppFolio or similar property management software
• Proven ability to support team leadership and community operations

Minimum Requirements:

• At least 1 year of experience in administrative, leasing, or customer service roles
• High school diploma required; college degree is a plus
• Proficient in Microsoft Office (Word and Excel)
• Excellent communication, problem-solving, and time management skills

Personal Qualities:

• Detail-oriented and customer service-driven
• Professional, approachable, and solution-focused

Other Requirements:

• Valid Driver’s License
• Clean criminal background check
• Ability to work overtime and weekends as needed

Ready to Embody Our Core Values?

• Loyal: In it for the long run
• Responsive: We act timely
• Problem Solver: We figure things out
• Positive: Can-do attitude
• Care: As if it is our own

Ready to Make an Impact?

If you’re a motivated individual who’s eager to grow in the property management industry and committed to providing outstanding service, we want to hear from you! Join Post Road Management and be part of a team that values your contributions and supports your professional development.

Apply Now and Start Your Journey with Post Road Management!

***please note that the pay rates are negotiable based on experience