Community Manager

Job Title: Community Manager
Employment Type: Full-Time, (Non-Exempt)
Location: Carnegie, PA

CORE VALUES

Loyal | Responsive | Problem Solver | Positive | Care

About Us

At Post Road Management, we go beyond traditional property management—we build and sustain thriving communities. Our company culture values loyalty, responsiveness, problem-solving, positivity, and genuine care. As a Community Manager, you’ll bring these values to life while maintaining resident satisfaction, retention, and operational excellence.

Key Responsibilities

Leasing & Resident Relations:

• Show available units, screen applicants, and complete lease agreements

• Guide residents through the move-in and move-out process

• Address tenant concerns and coordinate resolution of complaints, emergencies, and lease violations

• Represent the property in landlord-tenant court hearings when required

Administrative Operations:

• Collect and process rent payments and manage delinquency

• Prepare lease renewals, resident notices, and legal documentation

• Maintain organized tenant records and ensure compliance with housing regulations

Maintenance Coordination:

• Schedule and oversee maintenance work orders and unit inspections

• Communicate with vendors and in-house technicians to ensure timely repairs

• Maintain property quality and code compliance

Community Engagement:

• Build strong relationships with residents through consistent, respectful communication

• Foster a positive living environment aligned with company values

Office Management:

• Answer phone calls, manage emails and voicemail boxes, and perform general administrative duties

• Ensure smooth day-to-day office operations

What We Offer:

• Health Benefits: Medical, Dental, & Vision (including coverage for dependents)
• Paid Time Off (PTO) & Sick Leave
• Birthday PTO: Enjoy a day off on your birthday!
• Referral Incentive Program: Earn up to $1000 for referring new hires!
• 401(k) Plan
• Additional Perks:
• Gas Reimbursement for business use of your personal vehicle.
• 20% Rent Discount for any of the properties we manage or own.
• Paid Holidays are granted immediately upon hiring.
• Annual Reviews/Merit Increases based on performance.
• Commission Bonus for successful leasing efforts.
• HealthiestYou (Telemedicine programme)
• Profit Sharing